Credit Notes List
The Sales Credit Note List displays all credit notes created in the system, including both customer credit notes and journal-entry-based adjustments. This centralized dashboard allows the user to filter, review, share, and manage all credit transactions efficiently.
Filters Section
Filters help the user quickly locate specific credit note records based on various criteria:
- Reference: Enter a specific credit note reference number to find a particular transaction.
- Customer: Select a customer from the dropdown to view all credit notes associated with their account. The user can also select "All Customers" to see total records.
- Date Range: Filter the list between specific "From" and "To" dates.
- Salesman: View credit notes created by or assigned to a specific salesperson.
- Branch: The user can filter the list by a specific business branch. This filter is only visible if "Use Branches Only" is enabled in Setup -> Preference.
- Department: The user can filter the list by department. This filter is only visible if "Use Branches and Department" is enabled in Setup -> Preference.
- Zero Values: A checkbox to include or exclude transactions with zero value.
New Direct Credit Note
Located next to the filter system is the + New Direct Credit Note button. Clicking this button immediately opens the entry page to create a new customer credit note.
Credit Note Table
The table displays real-time data according to the applied filters:
- Type: Shows the transaction type, such as Customer Credit Note.
- Invoice: The credit note reference number. Clicking this reference opens the detailed View page of that credit note.
- Date: The official date the credit note was created.
- Customer: Displays the customer's name. Clicking the name opens the customer's detail view page.
- Branch: The branch under which the credit note was recorded.
- Amount: The total value of the credit note including taxes.
- Balance: The remaining amount that has not yet been allocated to an invoice.
Credit Note Status
The status column indicates the current state of the credit transaction:
- Draft: The credit note is saved but not yet finalized.
- Credited: A normal credit note that has been finalized but not yet fully applied to an invoice.
- Partially Allocated: Only a portion of the credit note amount has been applied to a customer invoice.
- Allocated: The credit note amount has been fully applied/linked to one or more customer invoices.
More Options
The More dropdown menu provides additional tools for managing and auditing each credit note:
- Allocate: Link the credit note balance to one or more outstanding customer invoices to reduce their due amount.
- Print: Generate a physical or digital copy of the credit note for documentation or sharing.
- Mail: Directly email the credit note document to the customer's registered email address for faster communication and record-keeping.
- GL (General Ledger): Opens the GL for this specific transaction.
- Edit: Update the details of the credit note.
- Void: Cancel the transaction and reverse its impact on the customer’s ledger and accounting records.