View Sales Credit Note
The Customer Credit Note View provides a comprehensive summary of a credit transaction after it has been finalized. It allows users to review the transaction's financial impact, track how the credit has been applied to invoices, and perform essential management tasks like printing or voiding the record.
At the top of the Credit Note view, the system displays the following transaction details:
- Ref: The unique reference number assigned to the credit note (e.g., 001/2026).
- Date: The official date the credit note was recorded (e.g., 02/03/2026).
- Created By: The user account that generated the credit note (e.g., Bamo company).
- Created On: The exact date and time the record was created (e.g., 02/03/2026 08:14 PM).
- Branch: The specific business unit or branch where the transaction originated (e.g., DEF Default).
Document Details
- Currency: The currency used for the credit transaction (e.g., IQD).
- Shipping Company: The logistics provider linked to any returned goods (e.g., Default).
- Items Returned to Location: The warehouse where credited goods were restocked (e.g., Default).
- Sales Type: The price list category applied to the items (e.g., Retail).
- Sales Area: The designated region associated with the original sale (e.g., Global).
- Customer: The name of the customer receiving the credit (e.g., Walkin Customer).
Credit Note Status
The status badge in the top-right corner shows where the credit note stands in your workflow.
- Draft: The credit note is saved but not finalized. It does not affect stock or accounting yet.
- Credited: The credit note is finalized and active, but the amount hasn't been used to pay off any invoices yet.
- Partially Allocated: Some of the credit has been applied to an invoice, but there is still a remaining balance to use.
- Allocated: The entire amount of the credit note has been fully applied to customer invoices.
Line Details
Displays a table of all items or services included in this credit note:
- Item Code & Description: The unique identifier and name of the credited item (e.g., 001 - Item A).
- Batch No & Exp Date: Information for tracked items, showing the specific batch and expiration date (e.g., 02/03/2026).
- Quantity & Unit: The amount credited and the unit of measure (e.g., 1 each).
- Price: The unit price of the item.
- Discount: Any line-level discount applied to the credited item.
- Total: The final sub-total for the line after all adjustments.
- SubTotal & Total Credit: The summarized values for the entire credit note, highlighted at the bottom of the table.
Allocations
This tab provides a clear overview of how the credit note has been applied to outstanding customer invoices:
- Type: The type of document the credit is allocated to (e.g., Sales Invoice).
- Reference: A clickable link to the specific invoice reference (e.g., 010/2026).
- Date: The date of the linked invoice.
- Total Amount: The full value of the linked invoice.
- Left to Allocate: The remaining balance on the invoice after this allocation.
- This Allocation: The specific amount from this credit note applied to that invoice.
- Summary: Shows the "Total Allocated" and any remaining "Left to Allocate" for the credit note itself.
General Ledger
Shows the automated accounting entries generated by the credit note to ensure financial accuracy:
- Account: The ledger accounts affected (e.g., 5010 - Cost of Goods Sold, 1510 - Inventory, 4010 - Sales, 1200 - Accounts Receivables).
- Counterparty: The customer or party associated with specific ledger lines.
- Branch & Department: The internal units these financial movements are attributed to.
- Debit & Credit: The balanced financial values for the transaction, showing the total impact (e.g., IQD 20.000).
Actions
- Print: Generate a physical or PDF copy of the credit note.
- Share Link: Generate a secure URL to share the credit note details externally.
- Allocate: Open the allocation screen to apply the credit to outstanding invoices.
- Void: Cancel the credit note and reverse all associated stock and financial entries.