Employee Payments Inquiry

Employee Payments Inquiry

Employee Payments Inquiry is where you search, review and manage everything paid to staff — salaries, reimbursements and adjustments. It is the record of money that actually left the business for people.

Where to find it

Go to HRM > Payments.

1. Search & Filter Options

FilterWhat it does
EmployeeOne person, or All Employees.
Date RangeThe period to report on.
DepartmentRestrict to one department.
Payment TypeSalary, reimbursement or adjustment.
StatusAllocation state.

2. Payment List Overview

ColumnDescription
ReferenceThe payment reference. Click through to the detail.
EmployeeWho was paid.
DateWhen the payment was made.
Bank AccountWhich account it came from.
AmountThe value paid.
AllocatedHow much has been matched to payslips or claims.
StatusAllocated, partially allocated or unallocated.

Example Rows Explained

A salary payment fully allocated against a payslip shows amount and allocated equal, and status allocated. A payment made ahead of payroll shows an unallocated balance until the payslip it settles has been processed.

3. Actions & Navigation

ActionWhat it does
ViewOpen the payment detail.
AllocateMatch the payment to payslips or claims.
GLSee the ledger entries it created.
PrintProduce a payment record.
VoidReverse the payment.

4. Key Features

An unallocated payment leaves the payslip showing as unpaid. The money has gone but the liability is still open, which makes both the employee ledger and the payroll status wrong — clear it through Employee Allocations.

5. Troubleshooting Tips

SymptomWhat to check
The payment is missing from the listWiden the date range, and set Status to All — an allocated payment disappears when the filter is set to Unallocated.
The balance looks wrongOpen More on the row. Penalty, interest and adjustments are held there rather than in the headline figure.
The status looks wrongCheck the allocation first. Most status surprises are an allocation that was never completed rather than a fault.

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