EdgeBridge Overview

EdgeBridge Overview

The EdgeBridge Overview is the health screen for your device estate. It answers the only question that matters day to day — is the hardware still reporting — and shows the error and rejection counts that tell you something has changed before anyone notices missing data.

Where to find it

Go to EdgeBridge > Overview.

What it shows

FigureMeaning
Gateways reportingHow many gateways have checked in. A drop here is the first sign a site has gone quiet.
Events todayDevice events received today.
Events totalEverything received to date.
Waiting to processEvents received but not yet interpreted. A growing number means the handlers are falling behind.
ErrorsEvents the ERP could not process.
Rejected requests (24h)Requests refused — a bad key, an unlisted IP, or a rate limit.
Gateway / Last seen / From IPEach gateway, when it last reported, and where from.
Zero events is not the same as zero problems. A gateway that stopped reporting yesterday shows no errors at all — Last seen is the field that catches it, not the error count.

Reading the numbers together

PatternUsually means
Last seen is old, no errorsThe gateway is off, or the machine is down.
Rejected requests climbingA key was revoked or reissued and the gateway still holds the old one.
Events arriving, waiting-to-process climbingData is landing but nothing is interpreting it — usually an unmapped device id.
Errors climbingPayloads are arriving in a shape the handler rejects. Open Events and read one.

Related pages

  • Gateways — the gateways behind these figures
  • Inbound — the rejected requests in detail
  • Events — the errors in detail
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