Site Review

Site Review

Site review puts the site manager between a portal expense claim and the finance approval workflow. The person who knows whether the work was done, and whether the receipt matches it, sees the claim first. Finance then approves a claim that has already been checked by somebody who was there.

Where it fits

StepWho
1. An employee submits an expense claim from the portalThe claimant.
2. The claim is held for site reviewNobody — it is waiting.
3. The site manager approves or rejects itThe project's site manager.
4. An approved claim enters the normal approval workflowFinance approvers.

Where no approval rule is configured, an approved claim is finalised at step 3 instead of waiting for a queue that does not exist.

Which claims are held

CaseWhat happens
The project has a site managerThe claim goes to them.
The project has no site managerThe review is skipped entirely.
The claimant is a configured finance approverThey bypass the gate.
The claimant is the site managerTheir own claims are exempt — nobody reviews themselves.

The site manager is named on the project, so a claim always routes to the manager of the project it belongs to.

Reviewing a claim

The reviewer sees the claim with everything needed to judge it:

ShownWhy it matters
ReceiptsThe attachment behind the claim. Approving without seeing it is not a review.
Each line's expense codeWhich expense type it was claimed under.
Line description and memoWhat was actually bought.
CategoryHow it is classified.

The decision

DecisionEffect
ApprovePromotes the claim into the approval workflow, or finalises it where no rule is configured.
RejectVoids the claim. A note is required — the claimant needs to know what was wrong.

Where reviews are done

RouteNotes
Site Review in the ERPThe web screen, on the TenderPro page.
The portalThe site manager's own portal, for reviewing from site.

Doing it from the portal is the usual case — the point of the step is that somebody on site checks it, and asking them to come back to a desk defeats it.

Who can see a receipt

A claim's receipts are visible to the claim's own owner, and to the site manager of a review for that claim. Nobody else can reach them, including a site manager on a different project.

Turn site review on where claims come in from site and finance cannot tell a genuine one from an optimistic one. Where all claims are raised by people finance already knows, the extra step costs time and adds nothing — leave the project's site manager unset and claims flow straight through.

Related pages

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