Order to Delivery Form

Order to Delivery Form

The Deliver Items for a Sales Order screen converts a Sales Order into a physical Delivery Note. This is the transition from a commitment to sell into an actual dispatch of goods, so it reduces inventory and generates accounting entries in the General Ledger.

Where to find it

Open a sales order from the Sales Orders List and choose Delivery from the action menu, or use Delivery on the Sales Order View.

Header Information

Most header data is pulled from the Sales Order, but some fields stay editable so the delivery reflects what actually happened.

FieldEditableDescription
Customer & BranchNoThe recipient of the goods. Locked, so the delivery matches the original order.
ReferenceYesThe unique number for this delivery note.
For Sales OrderNoA clickable link back to the source Sales Order.
Delivery FromYesThe warehouse the items are being picked from.
Shipping CompanyYesThe carrier transporting the goods. Use the + button to add a provider on the fly.
DateYesThe actual dispatch date. Defaults to today.
Current CreditNoThe customer's credit balance, shown for reference during dispatch.
Branch & DepartmentYesAssigns the delivery to an organisational unit and department.
Invoice DeadlineYesWhen this delivery should be converted into an invoice.

Delivery Items Table

Items are pre-filled from the Sales Order.

ColumnDescription
Item Code & DescriptionThe product identification and name.
Batch No & Exp DateWhere batch tracking is enabled, select the batch and expiry being dispatched.
OrderedThe total quantity requested on the original Sales Order.
UnitsThe unit of measurement.
Delivered / InvoicedHow many units have already been shipped or billed in earlier transactions.
QOHQuantity on hand in the warehouse. A negative value indicates a stock-out.
This DeliveryThe critical editable field. The exact quantity being shipped now. Ship less than ordered and the remainder stays on back order.
Price & TaxLocked to the Sales Order rates, shown so you can see the value of goods being moved.

Total Summary Section

Bottom right, this gives the financial breakdown and allows manual logistics adjustments. For partial shipments the system calculates allocations automatically.

FieldDescription
Estimated Shipping CostCalculated from the original order's estimates.
Shipping CostEditable. On a partial delivery this is pre-populated with a prorated fee relative to the items in This Delivery.
Sub-totalThe sum of line items before taxes and overall discounts.
Discount / Discount AmountThe global discount, prorated for partial shipments.

Action For Balance

This dropdown decides what happens to the undelivered remainder on a partial delivery.

OptionEffect
Automatically put balance on backorderKeeps the remaining items open on the order for a later delivery.
Cancel remaining balanceCloses the order for the undelivered items.
Choose deliberately. Cancel remaining balance closes the order permanently — if the customer is still waiting on the balance, the order disappears from your outstanding list and nobody chases it.

Memo

A text area for internal notes or specific delivery instructions, stored with the transaction for future reference.

Choose File (Attachments)

Upload external documents such as signed waybills or quality certificates directly onto the delivery record.

Update Button

Saves changes to fields like memo or shipping cost without finalising the dispatch.

Clear Quantity Button

Resets every value in the This Delivery column to zero, so you can quickly re-enter quantities on a large order.

General Ledger (GL) Impact

Processing the delivery records the cost of the inventory leaving the business.

AccountEffect
C.O.G.S AccountDebited — recognises the cost of the items delivered.
Inventory AccountCredited — reduces the asset value of stock on hand.

Modifying a Delivery Note

A processed delivery can be edited or voided from the Sales Delivery View, subject to permissions. Because the delivery has already posted to the ledger and moved stock, any change reverses and re-applies those entries rather than simply overwriting them.

Note

You can split a single Sales Order into multiple deliveries. When you enter a partial quantity in This Delivery, the system prorates Shipping Costs, Discounts and Round Off amounts against the totals on the original order — and you can overwrite those values manually if the actual costs for this shipment differ.

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