Order to Delivery Form
The Deliver Items for a Sales Order screen converts a Sales Order into a physical Delivery Note. This is the transition from a commitment to sell into an actual dispatch of goods, so it reduces inventory and generates accounting entries in the General Ledger.
Where to find it
Open a sales order from the Sales Orders List and choose Delivery from the action menu, or use Delivery on the Sales Order View.
Header Information
Most header data is pulled from the Sales Order, but some fields stay editable so the delivery reflects what actually happened.
| Field | Editable | Description |
|---|---|---|
| Customer & Branch | No | The recipient of the goods. Locked, so the delivery matches the original order. |
| Reference | Yes | The unique number for this delivery note. |
| For Sales Order | No | A clickable link back to the source Sales Order. |
| Delivery From | Yes | The warehouse the items are being picked from. |
| Shipping Company | Yes | The carrier transporting the goods. Use the + button to add a provider on the fly. |
| Date | Yes | The actual dispatch date. Defaults to today. |
| Current Credit | No | The customer's credit balance, shown for reference during dispatch. |
| Branch & Department | Yes | Assigns the delivery to an organisational unit and department. |
| Invoice Deadline | Yes | When this delivery should be converted into an invoice. |
Delivery Items Table
Items are pre-filled from the Sales Order.
| Column | Description |
|---|---|
| Item Code & Description | The product identification and name. |
| Batch No & Exp Date | Where batch tracking is enabled, select the batch and expiry being dispatched. |
| Ordered | The total quantity requested on the original Sales Order. |
| Units | The unit of measurement. |
| Delivered / Invoiced | How many units have already been shipped or billed in earlier transactions. |
| QOH | Quantity on hand in the warehouse. A negative value indicates a stock-out. |
| This Delivery | The critical editable field. The exact quantity being shipped now. Ship less than ordered and the remainder stays on back order. |
| Price & Tax | Locked to the Sales Order rates, shown so you can see the value of goods being moved. |
Total Summary Section
Bottom right, this gives the financial breakdown and allows manual logistics adjustments. For partial shipments the system calculates allocations automatically.
| Field | Description |
|---|---|
| Estimated Shipping Cost | Calculated from the original order's estimates. |
| Shipping Cost | Editable. On a partial delivery this is pre-populated with a prorated fee relative to the items in This Delivery. |
| Sub-total | The sum of line items before taxes and overall discounts. |
| Discount / Discount Amount | The global discount, prorated for partial shipments. |
Action For Balance
This dropdown decides what happens to the undelivered remainder on a partial delivery.
| Option | Effect |
|---|---|
| Automatically put balance on backorder | Keeps the remaining items open on the order for a later delivery. |
| Cancel remaining balance | Closes the order for the undelivered items. |
Choose deliberately. Cancel remaining balance closes the order permanently — if the customer is still waiting on the balance, the order disappears from your outstanding list and nobody chases it.
Memo
A text area for internal notes or specific delivery instructions, stored with the transaction for future reference.
Choose File (Attachments)
Upload external documents such as signed waybills or quality certificates directly onto the delivery record.
Update Button
Saves changes to fields like memo or shipping cost without finalising the dispatch.
Clear Quantity Button
Resets every value in the This Delivery column to zero, so you can quickly re-enter quantities on a large order.
General Ledger (GL) Impact
Processing the delivery records the cost of the inventory leaving the business.
| Account | Effect |
|---|---|
| C.O.G.S Account | Debited — recognises the cost of the items delivered. |
| Inventory Account | Credited — reduces the asset value of stock on hand. |
Modifying a Delivery Note
A processed delivery can be edited or voided from the Sales Delivery View, subject to permissions. Because the delivery has already posted to the ledger and moved stock, any change reverses and re-applies those entries rather than simply overwriting them.
Note
You can split a single Sales Order into multiple deliveries. When you enter a partial quantity in This Delivery, the system prorates Shipping Costs, Discounts and Round Off amounts against the totals on the original order — and you can overwrite those values manually if the actual costs for this shipment differ.
Related pages
- Direct Sales Order — the source document
- Sales Order View — where you start the delivery
- Delivery to Invoice — the next step
- Sales Delivery View — the resulting document
- Direct Delivery — deliver without an order