States/Province
States and Provinces are reference data used in addresses and, in several countries, in tax. Where tax is levied at state level — GST in India being the clearest case — the state on a transaction decides how tax is applied.
Where to find it
Go to Setup > Company > States/Province, then Add New.
Field reference
| Field | Required | Description |
|---|---|---|
| Country | Yes | The country the state belongs to. |
| Name | Yes | The state or province name as it should appear in addresses. |
| ISO2 | No | The two-character code for the state, used in tax reporting and integrations. |
| Latitude / Longitude | No | Coordinates for mapping and distance calculations. |
For Indian companies the state is not cosmetic. Whether a sale attracts CGST and SGST or IGST is decided by comparing your state with the customer's, so an incorrect state produces an incorrect tax split on the invoice.
Related pages
- Cities — the level below
- Company Setup — where your own state is set
- Customers Import — bringing addresses in in bulk