Loans
Loans is the register of every loan you have issued — capital, rate, dues, what has been collected and what is still outstanding. It is also where a loan is closed early, restructured, or has guarantors and documents managed against it.
Where to find it
Go to Customer Loan > Loans.
What the list shows
| Column | Description |
|---|---|
| Loan # | The loan reference. |
| Customer | The borrower. |
| Loan Created Date | When it was issued. |
| Initial Capital | The amount lent. |
| Capital Balance | Principal still owed. |
| Interest Rate | The annual rate applied. |
| Dues / Dues Pending | How many instalments, and how many remain. |
| Next Due | When the next payment falls. |
| Days Overdue | How late the loan is, if at all. |
| Status | Active, closed, pre-closed or restructured. |
Guarantors
Manage Guarantors records who stands behind the loan — name, relationship, ID type and number, contact details and the amount guaranteed. A guarantor name is required to add one.
Documents
Manage Documents holds the paperwork attached to a loan. Types marked mandatory in Document Types must be present, and the screen reports Missing mandatory documents when they are not.
Closing a loan early
| Action | What it does |
|---|---|
| Process Pre-closure | Settles the loan ahead of term. A pre-closure charge applies as a percentage of the outstanding balance. |
| Process Restructure | Closes the loan and creates a replacement on new terms. Both records note the link. |
Restructuring is not the same as extending. It closes the original loan and opens a new one, so the arrears history stays on the old record — which is exactly what you want when assessing the borrower next time.
Related pages
- New Loan — issuing one
- Disbursement — paying it out
- Collection — taking repayments
- Penalties — charges on arrears