Woocommerce Orders List and Inquiry
Woo Orders shows every order placed on your store alongside the ERP documents it produced — the sales order, delivery, invoice and payment. It is where you confirm that a sale on the website actually became a transaction in the books rather than getting stuck somewhere between the two.
WooCommerce Orders List Inquiry
Overview
The inquiry retrieves detailed information about orders placed on your WooCommerce store, including order IDs, the references they created in the ERP, and each order's current status.
Order Details
| Field | Description | Example |
|---|---|---|
| WooCommerce Order ID | The identifier the store assigned to the order. | #1234 |
| Sales Order Reference | The corresponding sales order in the ERP. | SO-2025-002 |
| Delivery Reference | The delivery note raised against it. | DEL-2025-026 |
| Invoice Reference | The invoice raised against it. | INV-2025-032 |
| Payment | The payment recorded against the order. | |
| Status | Where the order stands. |
An order with a WooCommerce ID but no ERP reference has not been processed. Read this list as a to-do rather than a report — the missing reference is the whole point of the column, and the reason will be in the failure log.
How to Retrieve WooCommerce Orders List
- Go to WooCommerce > Woo Orders.
- Set the period and any filters you need.
- Review the ERP reference columns for gaps.
Example
Order #1234 shows SO-2025-002, DEL-2025-026 and INV-2025-032 — the order was received, the goods went out and the customer was invoiced, so the chain is complete. An order showing only the WooCommerce ID stopped at the first step.
What an order becomes
Whether an order arrives as a sales order, a delivery or an invoice is decided by Order to TA Transaction in General Settings.
Related pages
- General Settings — how orders are treated
- Woo Customers — who placed them
- Sales Orders — the ERP side
- Failure Logs — orders that did not arrive