Customer Loans

Customer Loans

The Loans tab on a customer record shows everything that customer has borrowed from you — every loan, its balance and where it stands. It is the lending history you read before deciding whether to lend again.

Where to find it

Open a customer and select the Loans tab.

What it shows

ColumnDescription
Loan #The loan reference.
Loan Created DateWhen it was issued.
Initial CapitalThe amount lent.
Capital BalanceWhat is still owed.
Dues PendingInstalments remaining.
Days OverdueHow late, if at all.
StatusActive, closed, pre-closed or restructured.
Read the arrears history, not just the balance. A borrower who has repaid everything but was late on most of it is a different proposition from one who paid on time — and only the first is visible from the closing balance.

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