New Project

New Project

A Project groups the work, costs and billing for a single engagement. It captures the customer, the value, the timeline and the tasks — so progress and profitability can be tracked in one place rather than inferred from scattered invoices.

Overview

Projects suit any engagement delivered over time rather than sold off the shelf: installations, consulting, construction, service contracts. Costs and revenue both attach to the project, which is what makes profitability answerable.

Where to find it

Go to CRM > New > Project.

Form Fields

FieldRequiredDescription
CustomerYesWho the project is for. Use the + icon to create the customer without leaving the form.
Project NameYesWhat the engagement is called.
Project CodeYesThe unique reference costs and invoices are tagged with.
Start Date / DeadlineNoThe planned timeline, which drives the overdue flag on the overview.
Project ValueNoThe contracted amount.
Billing TypeNoFixed price, or progress-based billing against completed tasks.
Assigned ToNoThe project manager.
StatusNoPlanned, active or complete.

Tips

  • Set the Project Code before work starts. It is what purchases, expenses and tasks are tagged with, and retro-tagging is tedious.
  • Tag costs as they are entered — the Select a Project field on Purchase Orders and Expenses.
  • Break the work into Tasks, especially where billing is progress-based.
A project with revenue and no costs tagged to it looks far more profitable than it is. Whether project reporting is worth anything comes down to whether purchases and expenses are being assigned as they are entered.

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