Direct Invoice
A Direct Invoice is the bill you give a customer after selling goods or services. It shows what was sold, the quantity, price, taxes, total payable and the payment terms, and it is the document that records the sale in your accounts. It is also called a Tax Invoice or Sales Invoice.
Where to find it
Go to Sales > Invoices > New Direct Invoice. Use it when the sale, the dispatch and the billing all happen together and raising a separate order and delivery first would be needless paperwork.
A direct invoice creates the sales order and delivery behind the scenes, so the transaction chain stays consistent. That is what keeps stock movement, audit trail and reporting accurate even though you only filled in one form.
Before you start
- The customer must exist and have at least one branch.
- The items must exist, and stock items must be available at the delivery location.
- The accounting period must be open for the invoice date.
- You need the
SA_SALESINVOICEpermission.
Header field reference
| Field | Required | Description |
|---|---|---|
| Customer | Yes | Who is buying. The list shows your most recent and most transacted customers first, up to ten at a time, and you can search to narrow it. Use the + button to create a customer without leaving the form. |
| Customer Branch | Yes | The specific location, office or division of that customer. One customer can have many branches, and the branch drives the billing address and tax group. |
| Transaction Reference | Yes | The unique identifier for this document type. The format comes from your pattern in Setup > Transaction Reference, and the value can be overtyped without changing the pattern. |
| Sales Area | No | The geographical area or market segment. Used for sales analysis reporting. |
| Payment Terms | No | How and when payment is due, such as Cash Only or Pay After 10 Days. This sets the due date. Use the + icon to create a term with a custom due-date limit. |
| Price List / Sales Type | No | Which of your Sales Lists applies, such as Retail for end customers or Wholesale for B2B. It also decides whether line prices are entered inclusive or exclusive of tax. |
| Deliver From Location | Yes | The warehouse the goods are issued from. Stock is reduced here, and it determines the quantity on hand shown on each line. |
| Sales Person | No | The staff member responsible for the sale, so commission and analysis are attributed correctly. |
Dates
| Date | What it controls |
|---|---|
| Date | The invoice date. Revenue, tax and stock movement all post on this date, so it must fall in an open accounting period. Item pricing resolves against it too. |
| Due Date | When payment falls due, calculated from the payment terms and editable. |
The second date field is shared across the sales documents and relabelled for each: Due Date on an invoice, Required Delivery Date on an order, Valid until on a quotation, Invoice before on a delivery.
Customer's Current Credit and Balance
- Customer Current Credit — the credit still available, based on their limit less what they already owe.
- Customer Current Balance — the total currently owed across all open transactions.
A customer whose Credit Status disallows invoicing will be blocked here, before the sale is entered. That is deliberate — it forces the overdue balance to be dealt with rather than grown.
Branches & Departments
- Branches represent separate business locations or units of the same company, giving transactions by location, inventory per branch, and branch-wise accounting. Enable under Setup > Preferences > Use Branches Only.
- Departments are internal divisions responsible for a specific function, letting you attribute revenue to the part of the business that earned it.
Line Items
| Column | Description |
|---|---|
| Item Description | The item being sold. Type to search by code or description. |
| QOH | Quantity on hand at the selected location as at the invoice date. This figure matters — you are about to reduce it. |
| Quantity | How many units are being sold. |
| Unit | The unit of measure, from the item record. |
| Price Before Tax or Price After Tax | The unit price. The heading follows the selected sales type: Price After Tax when it is tax inclusive, Price Before Tax when it is not. With tax switched off entirely it reads Price. |
| Discount | Line discount percentage, defaulting to the customer's discount. |
| Total | The line value after discount. |
Read the price column heading before typing. Entering a tax inclusive figure into a Price Before Tax column is the most common cause of an invoice total that does not match what the customer was quoted.
Barcode Scanning
- Enable it under Setup > Preferences > Use Barcode Functionality.
- A barcode field then appears on the invoice form.
- Scan the product barcode and the item is added automatically.
Insufficient Quantity Warning
The system prevents negative stock by default, to keep stock movement and accounting accurate. If the quantity entered would drive stock below zero, the entry is blocked with:
Marked items have insufficient quantities in stock as on day of delivery.
The usual causes are the Inventory Location — the stock may sit in a different warehouse — or a transaction date earlier than the date the stock arrived. Check both before assuming the stock is missing.
Allowing Negative Inventory
Where your workflow requires it, enable negative stock under Setup > Preferences > Allow Negative Inventory. Invoices will then process even when stock is insufficient, at the cost of unreliable stock valuation until the balance is corrected.
Quantity Management
You can add the same item several times on one invoice at different prices. If you would rather a repeated item update the existing line, enable Setup > Preferences > Update Existing Line Item in Sales.
Total Details
| Field | Description |
|---|---|
| Sub-total | The sum of all line totals before additional charges or discounts. |
| Shipping Charges | Any delivery cost being charged. |
| Discount % | A discount applied to the invoice total as a whole, on top of line discounts. |
| Tax Details | The total tax, broken down by rate showing percentage and amount, for example GST 5% - 2.00. |
| Round Off / Discount | A fixed adjustment for rounding or a small negotiated reduction. |
| Update | Recalculates the totals after any change above. |
Delivery Details
| Field | Description |
|---|---|
| Delivery Address | Where the goods are going. Defaults to the customer branch address, overtypeable for a one-off. Maximum 255 characters. |
| Shipping Company | The carrier handling the delivery. |
Comments
Free notes about the sale, stored with the invoice and available on the printed document.
Custom Fields
Custom fields let you add your own inputs where the standard form does not capture something you need. Create text boxes, dropdowns, radio buttons, check boxes, date pickers and amount boxes, in the header, line items or footer.
- Enable under Setup > Preferences > Show Add Custom Field on Forms.
- An Add Fields option then appears in the header and footer, and Add Field at the top centre of the line items.
- Remove them any time from Setup > Custom Fields.
Attachments
Attach supporting documents — a signed purchase order, a delivery receipt, a contract. Click the attachment or browse option, select the files, and they are stored against the invoice.
Draft Option
- Click Draft while creating the invoice.
- It is saved without affecting stock and without creating financial entries.
- Find it in the invoice list with a Draft status.
- Open it and finalise when ready.
General Ledger (GL)
| Account | Effect |
|---|---|
| Accounts Receivable | Debited — records what the customer owes. |
| Sales Account | Credited — records the revenue earned. |
| Tax Accounts | Credited — records tax collected on behalf of the government. |
| C.O.G.S. Account | Debited — the cost of the goods sold. |
| Inventory Account | Credited — reduces stock value as goods leave. |
Service items produce no cost of sales or inventory entries, because nothing physical moves. Only the revenue, tax and receivable are posted.
Editing a Sales Invoice
An invoice can be edited subject to permissions and to your country's tax rules. In several jurisdictions a finalised tax invoice may not be altered or deleted at all, only credited. If Edit is unavailable, that is the tax rules being enforced rather than a permission problem — raise a credit note instead.
Related Transactions & Actions
| Action | What it does |
|---|---|
| Payment | Record what the customer pays against the invoice. |
| Credit This | Reverse all or part of the invoice with a credit note. |
| Print / Email | Issue the invoice to the customer. |
| Share Link | Send a link to the invoice by email or WhatsApp. |
| Repeat | Duplicate the invoice, useful for recurring billing. |
| Void | Cancel the invoice, reversing its financial effect. |
Importing Sales Invoices
To migrate invoices in bulk from other software, use the Excel import rather than keying them individually. See Import Sales transaction, which creates the invoices, orders and deliveries together.
Invoices Report
For a consolidated view, go to Reports > Sales to filter invoices over a date range and export as PDF or Excel. PDF templates can be created or modified from the Reports area. The Invoices list covers the same ground interactively.
Add On
This screen changes with the add-ons you have installed. With the Approval add-on enabled, for example, an extra tab appears on the invoice view carrying the approval detail for the Super Admin. Other add-ons may add their own fields or tabs to the form.
Related pages
- Invoices — find and action invoices
- Sales Invoice View — read one invoice in detail
- Direct Delivery — ship now and bill later
- Batch Invoice for Delivery Notes — bill several deliveries at once
- Invoice to Credit Note — reverse an invoice
- Customer Payment — collect what is owed
- Customer Credit Status — how credit blocks work