Billings
Billings shows what the platform charges you, and what you in turn charge the accountant companies under you. The chain is simple: we bill you on the number of users beneath you, and you bill your customers at your own prices. The invoices are raised automatically.
Where to find it
Go to Company > Billings.
How the billing chain works
| Relationship | Who bills whom |
|---|---|
| Platform to you | Billed on the number of users under your account. |
| You to your accountants | Billed automatically at your prices, based on their usage. |
| You to direct customers | Billed through their subscription, not here — see Company Subscriptions. |
Dedicated resellers are not billed this way. If you are on a dedicated arrangement your invoices come from your agreement instead, and this screen will not reflect what you owe.
What the list shows
| Column | Description |
|---|---|
| Reseller / Auditor | Who is being billed. |
| Company | The company the charge relates to. |
| Type | Reseller or auditor billing. All Types shows both. |
| Reference | The invoice reference. |
| Invoice Date | When it was raised. |
| Start Date / End Date | The period covered. |
| Status | Whether it has been settled. |
Checking a bill
Because the charge follows user count, a bill that jumps usually means users were added rather than a pricing change. Cross-check against Reseller Usage, which shows total and active users per company for the same period.
Related pages
- Reseller Usage — the user and storage figures behind the bill
- Company Subscriptions — billing your direct customers
- Pack Setup — your own prices